Washington County Health System, Inc. is firmly committed to operating with a corporate spirit of trust and integrity, but as an organization it is only through the actions of its staff that trust is built and a reputation for honesty and fairness is earned.
To encourage our employees, volunteers, Board of Directors and Medical Staff to act in an ethical manner in all our business dealings, we have set forth the following basic statements of business integrity:
We are committed to honesty and fairness in all our conduct. Our
We are committed to complying with all laws relating to our businesses.
We realize that many parties are interested in the affairs of our
With our mission of service, we understand that we hold a unique
We recognize that the provision of healthcare is often a very personal
Each staff member of Washington County Health System has individual,
Questions about this statement, the health system’s business integrity program or other related issues can be discussed with your supervisor, manager, or with the health system’s director of business integrity, Shana Wolfe, at 301-790-8878. You may also call toll-free at 888-847-9247 to confidentially or anonymously report any concerns you may have about how the organization conducts its business dealings.
The mission of Washington County Health System is to be the most effective provider of health services in our service area through:
Washington County Health System will succeed in accomplishing its mission of ensuring it is the community's preeminent quality healthcare provider via a five-part strategy. This strategy includes:
Washington County Health System, Inc. constantly strives for excellence where personal, family-oriented care is a strongly held organizational value.
In 1986, the hospital adopted a set of Core Values as guiding principles of its activities. To our personnel, they are not just words on paper; they are a way of life and professional conduct.
The Five Core Values
Our Code of Conduct has been developed to support Washington County Health System's mission to provide quality, comprehensive and cost effective health services in response to demonstrated community needs. The Code of Conduct reflects the commitment of the Health System's employees and Medical Staff to the highest standards of integrity and professionalism in their conduct.
Washington County Health System serves a diverse community. Every person will at all times be treated with dignity, honesty and respect regardless of race, religion, creed, age, gender, sexual orientation, national origin or disability. The Health System's "Core Values" set forth guiding principles of fairness, honesty and respect which all employees and Medical Staff members must follow. This includes listening patiently and attentively, negotiating conflicts directly and effectively, and adhering to the organization's drug-free policy. Mental alertness is expected of all staff members, and employees are expected to report any suspected deficiencies and must intervene, if necessary, for the safety of our patients.
The integrity and accuracy of information is critically important. Any disclosure of information, regardless of recipient, will comply with state and federal standards, as well as requirements of accrediting organizations. Patients are encouraged to actively participate in the management of their medical affairs. This self-determination is the legal and moral standard for all Health System employees and Medical Staff. Safeguarding confidentiality at all times is essential so patients may participate in their medical care.
This Code of Conduct will be reinforced on a continuing basis by Health System leadership through a variety of organizational processes at all levels - Departmental, Administrative, and Board of Directors. Washington County Health System is committed to allowing no retaliation against individuals reporting suspected issues or fraud or abuse.
A number of general principles for business and professional activities are implicit in our Code of Conduct: