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Our pledge: Responsiveness to need.
Excellence in caring. Respect for all. |
We want you to have the very best healthcare experience possible, while you are being treated in the Washington County Health System. To do that, we need to know what we are doing right and what needs to be improved. We depend on you to tell us.
We measure patient satisfaction continuously. You may receive a mail survey after your visit to the health system. Please help us take better care of you by completing and returning your survey.
Our goal is to provide such good service that you will be comfortable rating your care as very good. Scoring options on the survey are very poor, poor, fair, good or very good.
From Janurary 2007 through December 2007, 8,835 patients responded to our surveys. Here’s how they rated our care.
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Good or very good |
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01/07 - 03/07 |
04/07 - 06/07 |
07/07 - 09/07 |
10/07 - 12/07 |
Hospital |
87% |
86% |
86% |
87% |
Inpatient Behavioral Health |
80% |
85% |
87% |
87% |
Emergency Department |
79% |
76% |
77% |
80% |
Urgent Care |
86% |
89% |
89% |
88% |
Same Day Surgery |
97% |
96% |
96% |
95% |
Outpatient Hospital |
94% |
94% |
95% |
94% |
Outpatient Robinwood |
96% |
97% |
97% |
97% |
Home Health Care |
97% |
97% |
97% |
97% |
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| Total patients responding: |
2,305 |
2,085 |
2,217 |
2,228 |
To share your comments about patient care with us, please use the form below.
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